'Welcoming Retail back to UK Debt Capital Markets' - Read our white paper here

Trust Portal

A holistic approach to security

Our dedicated Security team ensures the safety, privacy, and resilience of our community implementing robust measures at every layer:

Application Security

At the application level, PrimaryBid's security features include:

  • Information Restriction: Access controls based on groups, individuals, and devices.
  • Audit Trails: Full audit trails with real-time status and detailed compliance reports.
  • Functionality Control: Manage application functionality, including mobile device access, through assignable roles.
  • Multi-factor Authentication: Risk-based rules, data-driven authentication, and channel-driven single sign-on.
  • Enhanced Login and Authentication: Utilise PrimaryBid’s Identity Services for increased protection and control.

Platform Security

PrimaryBid ensures data protection throughout its platform:

  • End-to-End Encryption: Safeguard data at rest, in transit, and in use.
  • GDPR Compliance: Comprehensive audit reports, distributed content node architecture, and global storage network.
  • Operational Security: Geographically dispersed data centres, fault-tolerant architecture, DDoS protection, and 24x7 systems monitoring.

Operational Security

Our commitment to operational security includes:

  • Infrastructure Protection: Robust controls, personnel procedures, and continual platform and application assessments.
  • Employee Screening: High-level background checks, confidentiality agreements, and auditable change controls.

Data Privacy and Sovereignty

Configure PrimaryBid’s platform to meet data security requirements in any region:

  • Flexible Architecture: Enable in-region data storage and processing, ensuring compliance with regional data sovereignty requirements.
  • Legal Compliance: Adaptable to geo-specific regulations, including EU-US Privacy Shield and Standard Contractual Clauses.

Governance, Risk, and Compliance

PrimaryBid provides robust tools and assistance for governance and compliance:

  • Compliance Logging: Track all access and controlled document changes.
  • Compliance Reporting: Diverse standard and custom reporting capabilities, with flexible feeds for integration.
  • Governance Extensions: Enhance and consolidate business applications under IT governance and control.

Audits and Certifications

PrimaryBid proudly holds ISO 27001, ISO 27017, and ISO 27018 certifications, having passed rigorous security audits of our source code, processes, applications, and personnel management.